Last Updated 24/04/2024
Who we are
It’s great that BRAJ Cares Solutions Ltd is taking data privacy seriously by providing a privacy policy for its care management software, Breis. Privacy policies are important documents that inform users about how their personal data will be collected, used, and protected. Here are some key points that users should consider when reviewing this privacy policy:
Data Collection: The policy should outline what types of personal data are collected. In the context of care management software, this may include information about patients, caregivers, and healthcare providers.
Purpose of Data Collection: Users should understand why their data is being collected. Is it for managing patient records, scheduling appointments, or other purposes related to the software’s functionality?
Data Usage: The policy should explain how the collected data will be used. For example, will it be used solely for the purpose of providing care management services, or will it be used for marketing or other purposes?
Data Sharing: Are there any circumstances under which the data will be shared with third parties? If so, the policy should detail the types of third parties and the reasons for sharing the data.
Data Security: Users should be informed about the security measures in place to protect their personal data. This is especially crucial in healthcare software, where sensitive patient information is involved.
Data Retention: The policy should specify how long the data will be retained and whether users have any control over the deletion of their data.
User Rights: Users should be informed of their rights regarding their personal data, such as the right to access, correct, or delete their information.
Consent: The policy should explain how users can provide or withdraw consent for data processing.
Contact Information: Users should know how to reach out to the company if they have questions or concerns about their data.
It’s essential for users to carefully read and understand the privacy policy to ensure that they are comfortable with how their data is being handled. Additionally, companies must adhere to their stated privacy policies to maintain trust with their users and comply with data protection regulations, such as GDPR in Europe or HIPAA in the United States, if applicable to the healthcare industry.
What and how we collect information?
We may collect and process personal data to full fill our contractual obligations with our customers. There are number of ways by which we obtain your personal data.
1. Information you provide by filling out online forms when using our website or web/Mobile applications or when subscribing to our service. These include your title, name, contact details, phone number, email address, organization you are representing.
2. Where you have engaged with organisation that use our service/product. We collect your data, but we have no control over it, we strongly recommend you read the third-party organisation privacy to understand how they process and use your personal information.
3. We collect data from third parties, we work with a number of third parties for us to effectively market our solutions. All the data collected by through our third-party sources, we act as the controller.
4. We collect data through lead generation activities, webinars, seminars, campaigns and through other networking activities.
Why we use your information?
We use your information:
1. Data Provided by Users: This is data that users willingly provide when using the website, web/mobile applications, or subscribing to your service. The information includes personal details like title, name, contact information (phone number and email address), and the organization they represent. Users should be aware that this data is collected when they fill out online forms or engage with your services directly.
2. To ensure that content from our site is presented in the most effective manner for you and for your device/browser.
3. To provide you with information, products, or services from within the BRAJ Care Solutions Limited that we feel may interest you.
4. Carry our obligations arising from any contracts entered between you and us.
5. To allow you to participate in interactive features of our service when you choose to do so.
6. In order to notify you about any change in our services, or to market our related products and services to you, where you have given your consent for us to do so.
7. Disclosing information to an appropriate regulator to inform them of certain incidents as required under the law.
At any point you decide not to be contacted by us or associated third parties, we will provide you the opportunity to remove your permission at any stage in your communications with us, we will not allow third parties to use your data for marketing purposes if you have expressly withdrawn your consent.
While we will never share identifying data with third parties, we may on occasion provide external organisations with non-identifying statistics about our website’s visitors.
In cases where we are legally required to share personal data, e.g., to prevent or investigate credit risks, frauds, or other crimes, we will be under legal obligation to comply with the authorities and therefore the situation will move out of our control.
How do we keep information secure?
Keeping your personal information secure is an important principle of Data Protection, and we take the following steps to protect your information which includes:
• Necessary measures to ensure personal information is protected
• All electronic data transferred through our systems is encrypted
• Information is not used for any purpose other than as agreed upon in our terms and conditions
• Protect your data from loss.
Our systems are checked and audited regularly by experts to ensure they meet all privacy standards, are protected through strong passwords and encryption and comply with our general data protection security and protection policies.
Where is your information and does your information go outside UK?
Majority of your personal information is stored on systems within UK, there are some occasions where your information leaves the UK. Some companies that we work in partnership with, or that provide services to us (IT providers) are in, or run their services from, countries across the world. As a result, we may transfer your personal information to many different countries. This may include transferring information from within the UK to outside the UK, and from within the EEA (the EU member states plus Norway, Liechtenstein, and Iceland) to outside the EEA, for the purposes set out in this privacy notice.
We have additional protections on your information if it leaves the UK ranging from secure ways of transferring data to ensuring we have a robust contract in place with the third party.
We take steps to make sure that when we transfer your personal information to another country, appropriate protection is in place, in line with global data-protection laws. Certain countries are considered to provide an adequate level of protection because of the data-protection laws in place in those countries. If this is not the case, the protection may be set out under our contract with the organisation who receives the information.
How long we store your information?
We keep your personal information in line with set periods calculated using the following criteria.
1. How long you have been a customer with us or with company who is using our products, the types of products or services you have with us, and when you will stop being our customer.
2. How long it is reasonable to keep records to show we have met the obligations we have to you and by law.
3. Any time limits for making a claim.
4. Any periods for keeping information which are set by law or recommended by regulators, professional bodies, or associations.
5. Any relevant proceedings that apply.
Data Protection Rights you have.
Data protection law enable of rights, including.
Right to be informed– You have the right to be informed about the use of your personal data.
Right to access – At any point of time you have the right to access your personal data.
Right to rectification – If any of your personal data need rectification, you can ask us for the correction.
Right to erasure – You have the right to ask us to erase your information in certain circumstances.
Right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
Rights in relation to automated decision making.
Where can I get data protection advise?
If you have any questions, comments, complaints, or suggestions relating to this notice, or any other concerns about the way in which we process information about you, please contact our Privacy Team at [email protected]. You can also use this address to contact our Data Protection Officer.
You also have a right to make a complaint to your local privacy supervisory authority. Our main establishment is in the UK, where the local supervisory authority is the Information Commissioner:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire,
United Kingdom
SK9 5AF
Cookies Policy
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, BRAJ Care Solutions Ltd) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g., like advertising, interactive content, and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and when it visits certain other websites.
Why we use cookies?
We use first party and third-party cookies for several reasons. Some cookies are required for technical reasons for our websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our websites. Third parties serve cookies through our websites for advertising, analytics, and other purposes. This is described in more detail below.
The specific types of first- and third-party cookies served through our websites and the purposes they perform are described in the tables below:
Necessary cookies
These cookies are essential so that you can move around the website and use its features. Without these cookies services you have asked for cannot be provided. You may disable these by changing your browser settings, but this may affect how the website functions.
Because these cookies are necessary to deliver the Website to you, you cannot refuse them without impacting how our websites function.
Links to other websites
Our website contains links to other websites which are outside of our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours. We do not accept any responsibility or liability for these policies. Please check these policies before submitting any personal information to these websites.
How can you control the use of cookies?
You can control the use of cookies at any time by using our cookies management tool. Alternatively, you can use your browser settings to manage cookies including deleting cookies previously stored and blocking cookies from being set.
There is more information about how to delete or stop using cookies on www.allaboutcookies.org.
Changes to our policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back regularly for updates.
Contact
Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to.
Data Protection Officer
BRAJ Care Solutions Limited
FFOF21, Innovation Centre
Marsh Way, Rainham RM13 8EU
Email:[email protected]
